Project Details


AI Repository Project

WSIS Prizes Contest 2024 Champion

Civil servant process digitalization


Description

Project goal is to convert all civil servant processes and procedures to be executed through digital systems and platforms

-Improve governance

Make our processes accessible to citizens with disabilities by adding digital accessibility tools

-Establish proactive procedures

Enhance data analysis by creating a more accurate database and providing indicators to help decision makers make informed decisions based on data

To provide easy telework with all required security platforms anywhere, anytime.

- convert to green processes with paperless systems

- Implement the systems in all civil servant organizations (86) in Palestine

In collaboration with its partners and stockholders, GPC, which is responsible for the implementation of the civil servant law in all Palestinian organizations (86), has reached the desired result. We devolved and implemented the following systems across 86 organizations (E-archive system, HRMIS system, E-recruitment system, E-exam system).

AS the result of the systems Work performance has improved, there is no longer any margin for error in transactions, and the system has enabled all stakeholders to follow up on the progress of procedures. GPC implemented telework easily during

Citizen with disability can access to our systems, easily to provide reports and statistics

 

 

 

Project website

www.gpc.gov.ps


Action lines related to this project
  • AL C1. The role of governments and all stakeholders in the promotion of ICTs for development 2024
  • AL C7. E-government
  • AL C7. E-employment
Sustainable development goals related to this project
  • Goal 16: Peace, justice and strong institutions

Coverage
  • Palestine

Status

Ongoing

Start date

2014

End date

2025


Replicability

the project idea can be implemented in any work environment has many stockholder , and multiply complicated processes in order to improve work performance by benefits of the advantages of the digital systems which help work to be more accurate , easier to audit and improve governance


Sustainability

the project converted the way GPC works from paper based to paperless , and all processes between GPC and Civil servant organizations done throw those systems .
This projects has been adopted as an official means of implementing procedures .
since 2020 GPC send official letters to all 86 organizations that the processes well be implemented only throw these projects


WSIS values promotion

the project supports strong organizations the 16th goal of the SDGs ,moreover the project Strengthens governance and fairness in implementing procedures


Entity name

General personnel council (GPC)

Entity country—type

Palestine Government

Entity website

www.gpc.gov.ps