Having built the infrastructure underpinning digital transformation, network operators now find themselves confronted by extensive changes in markets, technologies and value chains. The borders between industries and sectors are disappearing in an increasingly
digital environment, opening up opportunities for operators and new players alike. Can network operators retain a leading role inthe digital age? How can they leverage potential in areas such as data analytics, AI, digital management practices, automation and simplification in the back office? Will the future look different for international and country-level operators, and how will they evolve or diverge in different income-level markets? Will operators move into content and services, or will new players take on the operators at their own game? What is the role of industry regulators in this new game of thrones?
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