Challenged by new technologies, new competitors from different spheres, new vertical sectors and emerging markets, telecommunications operators must find new roles and business objectives in the increasingly fragmented landscape of the digital economy. How can the traditional telco assets of customer relationships and data, spectrum and network infrastructure be exploited in the emerging smart economy? Where should the focus for future investment be – on developing video platform, vertical sector specializations, network virtualization, data centres or elsewhere? What is the best way to overturn entrenched mindsets, attract new talent and drive innovation? How can telcos ensure a fair, competitive regulatory environment in areas such as taxation, licencing,data flow and privacy?
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