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Palestine Telecommunication Company (Paltel Group)

Paltel Group or Palestinian Telecommunication Group is the largest private-sector company in the Palestinian territories, employing almost 2,000 people. Its Subsidiaries include the Landline network Paltel which was in service in 1994, Cellular network Communications with the Brand name Jawwal and Internet services provider Hadara. In 1995, when Yasser Arafat set up the Palestine Telecommunications Co, only 3% of Palestinians owned a telephone. The initial three year plan was to invest $600m in the West Bank and Gaza in order to increase customers from 85,000 to 250,000. An agreement was reached in 1997 to acquire know how from Cable and Wireless [9] and in 1998 Ericsson won the contract to supply a GSM cellular network. That year Arafat called on mobile users to switch to Paltel which would soon become the sole providers for the two regions.

Based inState of Palestine (*)
DomainsMobile ; Fixed ; Telephone
ITU Global DirectoryPalestine Telecommunication Company (Paltel Group)
Chief Executive Officer    
Ammar Aker

Ammar Aker is Palestine Telecom Group’s CEO and a member of Paltel Group’s Board of Directors. Prior to assuming his current position as Group CEO, he was the CEO of the Palestine Cellular Communications Co. Ltd, Jawwal-the first private leading cellular operator in Palestine.


Aker is currently the Chairman of the Board of Directors of VTEL Middle East and Africa (MEA), a company that was established as part of Paltel’s offshore investments with a vision to tap into regional telecom markets. He is a member of the Board of Palestine Development and Investment Company (PADICO Holding), the largest investment holding company in the country, in addition to his membership of its Executive Management Committee. He is also the Vice Chairman of the Board of Directors for the Jericho Gate Investment, a project of PADICO Holding.


Aker began his career at Jawwal as the Financial Controller and was promoted to Chief Financial Officer a year later. As the first CFO of Jawwal, he was responsible for revolutionizing all back office support functions, including accounting, finance, collections, purchases, human resources, administrative affairs and carrier relations. Once Aker was promoted to CEO of Jawwal, he led Jawwal"s efforts in not only maintaining the largest market share, surpassing the two million subscriber threshold, but also inspired the company in creating a unique customer experience for millions of customers. This was done in spite of numerous operational challenges by illegal Israeli operators in the Palestinian market. Before Jawwal, Aker has also held various finance and accounting positions in the US, Canada, UAE and Palestine.


Aker has enthusiastically promoted best practice in management and corporate governance throughout his career and has pushed for excellence in management, helping to inspire peers to aim higher in their career and professional goals. During his tenure, four Paltel Group female employees were ranked among the top 50 women executives in telecom and the Group was ranked among the top 20 telecom operators in the MENA region.


Aker is an active Board member in a number of international, regional and local initiatives such as; Palestine for a New Beginning (PNB), an international network aiming to empower the lives of Palestinians, in particular women, youth and children through innovative and sustainable programs; The Palestine International Award for Excellence and Creativity, an award that allows Palestinian society to honor role models of excellence and exceptional talents in Palestine; in addition to the Amideast Advisory Board in Palestine. He is also an active member of the Young Presidents’ Organization (YPO) Palestine Branch and the Palestinian Businessmen Association (PBA).


Aker holds a Bachelor of Science degree in Accounting from Edinboro University of Pennsylvania and an MSc degree in Accounting from Kent State University, Ohio.