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A central part of ITU’s mission is to develop technical
standards (called “Recommendations”) that make it
easier to spread the benefits of information and communication
technologies (ICT) worldwide. This work
takes place in the Radiocommunication Sector (ITU–R)
and in the Telecommunication Standardization Sector
(ITU–T). However, there is a disparity between developed
and developing countries in how far they are
involved in the process — what has been termed the
“standardization gap”.
Such inequality is a factor in the persistence of the
digital divide. All countries need to be able to help
determine standards, and know how to implement
them, in order to reflect their interests and enjoy
better opportunities for economic development and
technological innovation. To tackle the issue, and at
the request of the membership, ITU–T has embarked
on an initiative called “Bridging the Standardization
Gap”. A research project by the Sector led to a major
analytic report * in December 2009 on what can be
done to improve the capacity of developing countries
to participate in standardization, including descriptions
of best practice and the situation in various
nations.
Why closing the gap matters
Since work began on the “Bridging the
Standardization Gap” project, significant progress
has been achieved in developing countries’ participation
in standards work and management of ITU–T study groups, as well as in the creation of regional
groups and more meetings away from Geneva.
However, a gap persists, as illustrated by the origins
of industry representatives attending the most recent
ITU World Telecommunication Standardization
Assembly in 2008: two-thirds were from developed
countries (see Figure 1).
There are fewer ICT firms in the developing world
and, because of the highly specialized and technical
nature of standards, this field is sometimes viewed as
purely technical. But ICT standards are not only necessary
for ensuring interoperability and connectivity
within a global information infrastructure; their use
can also have significant social and economic effects.
The following are some examples.
| Figure 1 — Industry representatives attending the
ITU World Telecommunication Standardization Assembly 2008, by country of origin |
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Government services
The use of ICT standards can improve the functioning
of government by, for instance, helping
agencies to work together and reliably exchange information.
Following natural disasters, it is vital for government agencies, rescue workers and others to
be able to communicate using interoperable technologies.
National security is another area in which
technical standards play an increasing role, such as
in protecting critical infrastructure from cyberattacks.
Governments can better manage data in digital archives
using a standardized interface, and standards
underpin the provision of information and services to
citizens online.
Public policy
Decisions about how a standard is defined can
have implications for a wide range of public policy
issues. For instance, the design of encryption standards
affects not only national security, but also individual
privacy online and the security of financial
transactions. The emerging area of e-health has the
potential to improve access to medical services in the
developing world. Whether there is a standardized
format for electronic medical (and other) records can
determine the degree of interoperability among systems,
and the security, privacy, and accessibility of
these data.
Innovation and competitiveness
Access to ICT standards is a critical factor in a
country’s global economic competitiveness. These
standards can provide a common platform on which
innovation can proceed, giving developing countries
the opportunity to create products for a world market.
Conversely, if standards are not available (or if
their use requires high royalty payments), there is less
chance for emerging markets to become competitive.
In the context of ICT globalization, technical interoperability
is a precursor to economic links.
Examples from Mali and Mongolia
The report cites examples of responses to a questionnaire
sent to administrations to discover the
status of their activities on standardization.
Mali
Mali has relatively few experts on standardization
compared with other countries surveyed. Some
participate in ITU study groups, but there is no involvement
by private industry in standards development,
no government funding, and no well-defined national standards body. Nevertheless, there
is a national ICT agency, and some information on
standards is available in institutions of tertiary education,
as well as through online training courses
and materials, such as those provided by ITU.
Mongolia
In Mongolia, standards policy is developed by
the Information, Communications, Technology
and Post Authority, while the Mongolian Agency
for Standardization and Metrology manages procedures.
Its functions include cooperation with
international standards organizations, approving
and publishing all Mongolian standards, and
providing training. A law on “Standardization and
Conformity Assessment” was adopted in 2003,
which says that “the purpose of standardization
is to protect public interest, human health, the environment
and security of the nation and enhance
the compatibility of products.” A growing number
of standards are being adopted and the private
sector is well represented in standards development.
However, limited technical infrastructure
hinders broader public involvement, and there are
few educational opportunities in standardization.
The world of knowledge
The interoperability afforded by standards leads
to new ways for knowledge to be exchanged, within
countries and around the world. This provides citizens
in developing countries with access to online
education, for example, and allows them to participate
more actively in economic, cultural and political
life.
Problems resulting from not adopting universal
standards can drive up the cost of day-to-day business,
government and consumer activities. While
governments must spend limited resources wisely,
not using ICT standards well can result in inefficient
and costly technology infrastructure, or products that
are not well suited to the country’s needs.
There are several possible reasons for exclusion
from standards development. Developing countries
may be late entrants into the process. Some may have
inadequate technical means to access standards or
participate online in creating them. Others may not
have the funding necessary to attend meetings and
conferences abroad, or may lack experts in standardization.
Such countries then have to accept the design
choices and associated policy consequences of dominant
standards, without necessarily having had input
into these choices to reflect particular circumstances
and concerns.
Assessing standards capability
The report describes how ITU–T is creating a
method for assessing a country’s capabilities in the
area of standardization. Initially, countries were surveyed
through a self-assessment questionnaire to
determine their capacity to develop standards; relevant
human resources; government policy, and use
of standards.
The responses to the questionnaire and other
data will be used to develop a Standardization
Capability Index (SCI), as part of a joint project with
the Korea Communications Commission and the
Telecommunication Technology Association, both
from the Republic of Korea. Using the SCI should
identify more precisely the standardization gap experienced
in particular countries and help to define
practical measures for improvement. As well as allowing
needs and trends to be spotted, the SCI is
intended as a tool for governments when formulating
policy.
Based on the research so far, countries generally
fall into one of four national categories of standards
capability: low, basic, intermediate or advanced.
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Figure 2 — The ladder of
standardization development |
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Level 1 (low standards capability) applies to a
very small number of developing countries, which
have little direct involvement in standardization activities,
other than as buyers of ICT products based
on universal standards. They are usually net importers
of ICT technology rather than developers and
manufacturers, and they do not have a significant
base of private industry, research institutions or government
agencies involved in adopting standards.
Nevertheless, Level 1 countries can still experience
significant benefits by, for instance, using products
based on universal ICT standards within national telecommunication
infrastructure, so as to provide the
interoperability with global networks that is necessary
for opening up economic opportunities. They
can also benefit from improvements in public services,
as described above.
Level 2 (basic standards capability) refers to
countries that, in addition to using standardized ICT
products, have private industry, government agencies
or research institutions that adopt and implement
technical standards in products or services
created within the country — allowing them also
to find a market abroad. Countries at this level are
not involved in the work of regional or international
standards development organizations to any great
extent, but they have access to the organizations’
output and might have made efforts to adopt such
standards nationally. They are most likely to limit
their participation in standardization issues to regulatory
and administrative aspects (such as country code
assignments and accounting rates), rather than more
technical activities. Compared with Level 1, these countries are more able to offer entrepreneurial opportunities
and compete in international markets.
Level 3 (intermediate standards capability)
describes countries engaged in
standardization activities in three
ways: they use ICT products based
on universal standards; they implement
standards within products
manufactured nationally, and
they have experts who participate
in regional and international
standards-development processes,
including on technical issues.
This means that they are able to
influence the design choices and
associated policy consequences
of standards. Also, there is some
market advantage in later product
development, because manufacturers
involved in designing
standards have a chance to make
the case for selecting aspects that
are compatible with their existing
and planned product lines. In
addition, participation means the
country’s experts are exposed to
a greater knowledge base that
assists their future work and technological
innovation.
Level 4 (advanced standards capability) incorporates
all aspects of the previous levels
and adds strategic factors. These
countries have national strategies
for using ICT standards to maximize
their economic positions
and to support innovation policy; market influence can be exerted nationally by using
procurement policies or by developing effective partnerships
and incentive structures between a country's
public and private entities.
Countries at this level also have
adequate funding for standardization
activities, in the private or
public sector; they produce numbers
of standards experts, and
they influence the international
and regional direction of new ICT
standards.
Climbing the ladder
These four levels can be related
to the “Ladder of Standardization
Development” (see Figure 2) developed
by ITU’s Telecommunication
Standardization Bureau. It shows
how countries can engage in different
levels of participation in
the ITU–T standardization process
— from simply using ITU–T
Recommendations, through
membership of study groups and
regional forums, to making written
contributions and taking a
leadership role.
The policy decisions that countries
can take in order to advance
their participation in standardization
work are also outlined in the
report as a set of best practices.
It says that a national ICT standards
strategy is essential, and
should include an inventory of
what is currently in place in terms of standards usage, policies, regulations, development
activities, institutions, and education. A budget
should be described for government involvement in
this field, and the strategy should define the roles
and responsibilities of various institutions, across the
full range of public or private stakeholders. Also, it
should specify ways to deal with important topics
such as cybersecurity, and the protection of critical infrastructure
and personal data. To advise the government,
a high-level standards advisory council should
be formed from experts from industry, academia and
relevant organizations.
Countries with advanced standards capability
usually have a multi-stakeholder ICT standards body
made up of representatives from industry, government,
academia, and civil society. The purpose of
such a body is to develop national standards, participate
in regional processes, select international standards
for domestic deployment, publish and promote
the use of standards, and perform an educational
function.
ITU’s ongoing work
Under the “Bridging the Standardization Gap” initiative,
a voluntary fund has been established by ITU
to finance work programmes, including seminars and
training. Having an accurate picture of the problem
is a fundamental requirement, and research to date,
as well as the Standardization Capability Index, will
become a valuable tool in achieving this.
A workshop was held in Fiji in September 2009 to
provide concrete assistance on bridging the gap, and
more are being planned. Participation in standardization
work can take many forms, and it is part of ITU’s
mission to help developing countries at every stage
so that all can gain the economic and social benefits
of closing the standardization gap.
* “Bridging the standardization gap — ITU–T Research Project: Measuring and Reducing the Standards Gap,”
December 2009. The report can be downloaded at www.itu.int/oth/T3202000001/en. It benefited from the
support of the Korea Communication Commission and the Telecommunication Technology Association, with the
principal contribution by Dr Laura DeNardis, Executive Director, Yale Information Society Project, and Lecturer in
Law at Yale Law School, United States.
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