Document :

ITU-T SG 12  (Study Period 2013)  Contribution  381

Title :

Creation of CEM Index for top services in operators' network to score customer experience in terms of basic performance metrics

Date :

2016-05-25

Source :

Türk Telekom Group

AI/Question :

Q12/12

Meeting :

2016-06-07

Access :

Restricted to TIES users [ITU-T]