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 Wednesday, February 03, 2010
 The Australian Communications and Media Authority has accepted an enforceable undertaking offered by Commonwealth Securities Limited (CommSec), following complaints that commercial electronic messages continued to be sent to customers after consent had been withdrawn.

 The ACMA commenced an investigation following complaints from consumers alleging that CommSec continued to send them commercial messages, despite the fact that they had previously withdrawn their consent. The ACMA also identified that email campaigns conducted by CommSec in January, February and March 2009, did not provide an option to unsubscribe.