ITU-T members care
We are committed to providing our members with the
highest level of customer service
, and to assist you in every aspect of your participation in ITU-T. Our goal is to make you feel
welcome, served and cared
in every interaction with our staff.
In particular, we are committed to:
Knowing our customers personally. Get in touch with the membership team whenever you are at ITU, we look forward to discussing your experience and help you leverage your membership. We also like to organize welcome ceremony and engagement sessions for our members at ITU's headquarters.
Providing each member with a seamless experience at ITU-T meetings. Our dedicated staff is available to assist and guide you everytime you come to ITU, striving to make sure your time with us is pleasant and well spent.
Responding to your inquiries in a prompt and timely maner. All emails and letters sent to the membership team will be answered within two working days, in any of the six official languages of the Union .
We strive to continuously improve our processes and customer service, and we look forward to your feedback to help us deliver better care. If you have any comments about our services, suggestions for improvements or experiences you would like to share, please let us know at
Get in touch with us
ITU-T membership team is your primary point of contact. They are at your disposal to answer your questions and to provide any guidance you may need. Don't hesitate to get in touch at
+41 22 730 5328
Telecommunication Standardization Bureau
The Telecommunication Standardization Bureau (TSB) acts as secretariat to ITU's Standardization Sector (ITU-T) and provides support and services to the participants in the work of ITU-T. To get in touch with TSB departments, please visit our
ITU Regional offices
In addition to our Geneva Headquaters, ITU manages a network of eleven field offices designed to enable the Union to work as closely as possible with its members. Feel free to get in touch with your nearest ITU office for information and support in Europe, CIS, Africa, Asia-Pacific, Americas and the Arab Region. Our Regional office contact details are available at:
ITU Regional presence