Table of Contents

 1     Scope          
 2     Definitions 
        2.1     Terms defined elsewhere        
 3     Abbreviations and acronyms             
 4     Building a master plan: towards an integrated management in the smart sustainable city     
        4.1     Phase I: Setting the basis for a smart sustainable city   
        4.2     Phase II: Strategic planning      
        4.3     Phase III: Action plan  
        4.4     Phase IV: Management plan   
 5     Conclusions and key considerations               
Bibliography