1 Scope
2 Normative references
2.1 Identical Recommendations | International Standards
2.2 Paired Recommendations | International Standards equivalent in technical content
2.3 Additional references
3 Definitions
3.1 Basic Reference Model of Open Distributed Processing definitions
3.2 Basic Reference Model OSI Management Framework definitions
3.3 Service Conventions definitions
3.4 OSI Basic Reference Model definitions
3.5 QOS Framework definitions
4 Abbreviations
5 Concepts of this QOS Framework
5.1 Introduction
5.2 The service to which QOS applies
5.3 QOS characteristics
5.4 User QOS requirements and QOS policies
5.5 QOS requirements, QOS parameters and QOS context
5.6 QOS management functions and QOS mechanisms
5.7 QOS categories
5.8 Initiation of QOS management
6 Definition of QOS characteristics
6.1 Introduction
6.2 Aspects of QOS characteristic definition
6.3 QOS characteristics of general importance
6.4 Fundamental QOS categories
7 QOS management
7.1 Introduction
7.2 Prediction phase
7.3 Establishment phase
7.4 Operational phase
7.5 Supporting services
8 General QOS mechanisms
8.1 Introduction
8.2 Prediction phase mechanisms
8.3 Establishment phase mechanisms
8.4 Operational phase mechanisms
9 Specific QOS requirements
9.1 QOS requirements related to single QOS characteristics
9.2 QOS requirements related to multiple characteristics
10 QOS verification
10.1 Introduction and stages
10.2 QOS verification concepts

11 Conformance, consistency and compliance
11.1 Conformance and the inter-relationship of standards
11.2 Definitions
11.3 Application of consistency and compliance requirements
11.4 Consistency and compliance with ITU-T Rec. X.200 | ISO/IEC 7498-1
Annex A The model of QOS for OSI
A.1 Introduction
A.2 Architectural principles
A.3 Motivation for the provision of QOS
A.4 Information flows in the model
A.5 Layer model of QOS for OSI
A.6 System model of QOS in OSI
Annex B Definitions of statistical derivations of characteristics
Annex C Relationships between QOS Recommendations | International Standards and other Recommen-dations | International Standards
Annex D Cost Information
AnnexE QOS Bibliography