1 Scope
2 References
3 Definitions
3.1 Terms defined elsewhere
3.2 Terms defined in this Recommendation
4 Abbreviations and acronyms
5 Conventions
6 General aspects of fraud detection and response
6.1 Problem statements
6.2 Role of fraud management
6.3 Major capabilities for fraud management
7 Architecture of fraud detection and response system
7.1 Operation and component
7.2 Architecture considerations
8 Technical capabilities of fraud detection and response
8.1 Monitoring capabilities
8.2 Detection capabilities
8.3 Response capabilities
Appendix I – Sensitive ICT application services
I.1 E-finance services
I.2 E-healthcare services
I.3 Enterprise remote access services
Bibliography