Summary

Recommendation ITU-T P.1503 is based on Recommendation ITU-T G.1033, which standardizes a conceptual framework for quality of service and quality of experience (QoE) aspects of digital financial services (DFSs), and on Recommendation ITU-T P.1502, which specifies a methodology for QoE testing of DFSs for the basic person-to-person (P2P) money transfers between two devices using the same network and DFS operator.

Recommendation ITU-T P.1503 has three main parts.

First, the methodological framework and specifications for a generalized P2P money transfer use case are given. In this framework, the DFS operator used to send money, and the operator receiving the same funds (i.e., the A and B side of a money transfer) are parameters in the use case, which integrates all variations (same operator or inter-operators; intra- or international) into the same methodological context.

Second, Recommendation ITU-T P.1503 provides a comprehensive framework for data elements and related processing, including tools and procedures providing operational robustness and a high level of data quality. The data objects specified here support test planning and management as well as provide the input data foundation for efficient processing of data. Guidance is also given on how data processing can be done in a consistent and efficient way.

Third, this Recommendation describes a new tool and the corresponding methodology, designed to assist field test teams in data collection. This "multi-stopwatch" tool is conceptually suggested in Recommendation ITU-T P.1502. It is an electronic time-taking tool similar to a stopwatch but supporting testers to record the events within a DFS test case and upload data entered by testers directly to a central location. This tool eliminates the needs and weaknesses of manual entering of time readings and the process of transferring them to post-processing through multiple transformation stages, e.g., from handwritten notes to entries in a spreadsheet.