1 Scope
2 References
3 Definitions
4 Abbreviations
5 Introduction
6 DSL Fulfilment process flows
6.1 DSL Fulfilment assumptions
6.2 DSL Fulfilment process
interactions
6.3 DSL Fulfilment process flows
7 PLM process flows
7.1 PLM Assumptions
7.2 PLM process interactions
7.3 Application of SIP business
processes
7.4 PLM process flows
8 SLA process flows
8.1 SLA Assumptions
8.2 SLA process interactions
8.3 SLA process flows
BIBLIOGRAPHY