Summary

The scope of this KPI Recommendation is to find areas where meaningful measures can be identified and correlated to the broader business objectives.

Often measurements are taken because they are available not because they are meaningful. It is envisaged that the model in this Recommendation will assist carriers to direct operations areas to play a more key role in supporting the business.

Network management requires real-time monitoring of current network status and performance and the ability to take prompt action to control the performance and resources of the network and services when necessary. It should be noted that the complete range of network status and performance parameters are not necessary for the introduction of a network management capability.