CONTENTS

 1     Scope 
 2     References
 3     Terms and definition      
 4     Service definition           
 5     Service management       
        5.1     Service ordering – General procedure     
        5.2     Procedures for IFS access in the country of origin via dialling a national freephone number (Access Method No. 1)    
        5.3     Procedure for IFS access in the country of origin via dialling a universal international freephone number (Access Method No. 3)    
        5.4     Common service management aspects      
        5.5     Operational aspects          
        5.6     Data collection     
 6     Customer service features          
        6.1     Announcement for caller  
        6.2     Geographical zone call routing    
        6.3     Variable call routing        
        6.4     Additional customer service statistics     
        6.5     Directory assistance/listing services        
 7     Operational provisions  
        7.1     Service operational requirements
        7.2     Network management       
        7.3     Quality of service 
Annex A – IFS – National freephone number request form (Notes on preparation of national freephone number reservation request form)    
Annex B –IFS – Universal international freephone number access service order form    
Annex C –IFS portability     
Annex D – IFS – Test call request form