Trends in telecommunication reform, 2009
FOREWORD
CONTENTS
1 MARKET AND REGULATORY TRENDS IN THE ICTSECTOR
1.1 Introduction
1.2 ICT Market Overview
1.3 Broadband and IP-Based Networksand Services
1.4 Changing Commercial Models
1.5 Regulatory Trends
1.6 Conclusion
2 CONNECTIVITY, OPENNESS AND VULNERABILITY: CHALLENGE FACING REGULATORS
2.1 Introduction: What Has – and Hasn’t – Changed in ICT Markets
2.2 Network Revolutions
2.3 Challenges Facing Regulators
2.4 Conclusion
3 THE IMPACT OF EFFECTIVE REGULATION ON INVESTMENT: AN INVESTOR’S PERSPECTIVE
3.1 Introduction
3.2 The Investment Environment and Trends – Then and Now
3.3 The Impact of Regulatory Frameworks and Policies on Investment
3.4 Factors in Regulatory Risk
3.5 Investment Approaches
3.6 Securing Investment in the Current Economic Crisis
3.7 Best Practices
3.8 Conclusion
4 EFFECTIVE REGULATION: THE ‘STIMULUS PLAN’ FOR THE ICT SECTOR
4.1 Introduction
4.2 Pinpointing the Crisis: How the ICT Sector Fits into the Global Financial Crisis
4.3 The Regulatory response: A two-pronged approach
4.4 The Regulatory response: Lowering Business’ Costs
4.5 Promoting Technology Innovation
4.6 Regulatory Responses to Mergers and Acquisitions
4.7 Infrastructure Sharing
4.8 Conclusion
5 COEXISTENCE OF TRADITIONAL AND IP INTERCONNECTION
5.1 Introduction
5.2 How Networks Interconnect
5.3 Interconnection in the Internet
5.4 Emerging Models of Interconnection within an All-IP Environment
5.5 Pressure on Regulatory Practices
5.6 Conclusions
6 MOBILE TERMINATION RATES – TO REGULATE OR NOT TO REGULATE?
6.1 Introduction
6.2 Interconnection Rates and Regulation
6.3 Regional Perspectives on Mobile Termination Rate Regulation
6.4 MTRs: To Regulate or Not to Regulate?
6.5 The Scope of Regulation
6.6 Conclusion
7 THE FUTURE OF VOIP INTERCONNECTION
7.1 Introduction
7.2 The Development of interconnection
7.3 The Technology behind Interconnection
7.4 The Business Side of Interconnection
7.5 The Role of the Regulator
7.6 Conclusion
8 VOICE OVER INTERNET PROTOCOL: ENEMY OR ALLY?
8.1 Introduction: VoIP Comes of Age
8.2 VoIP: Acceptance and Growth
8.3 Regulatory Approaches to VoIP
8.4 Adapting Regulatory Frameworksfor VoIP
8.5 Regional Perspectives on VoIP Regulation
8.6 Conclusion
9 CONSUMER PROTECTION: MEETING THE NEEDS OF THE CONNECTED CONSUMER
9.1 Introduction
9.2 Consumer Needs and Expectations
9.3 Developing a Consumer Protection Framework
9.4 Consumer Education
9.5 Trust and Security Issues
9.6 Conclusion: Is There a Regulatory Gap to be Addressed?
10 CONCLUSION: A BRIGHTER FUTURE
10.1 Spelling-Out the Future: Starting with IP
10.2 Challenges for Regulators
10.3 Danger Ahead: A Widening Digital Divide?
10.4 The Final Missing Piece: Investment
GLOSSARY OF TERMS