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 Monday, 17 September 2012

Unified action by ITU members to reduce "bill shock" for consumers

Geneva, 14 September 2012 – ITU members from the public and private sectors have agreed on measures to reduce ‘bill-shock’ whereby consumers are faced with unexpected and excessive charges for mobile roaming. They have approved a number of measures to empower consumers and encourage operators to lower tariffs. These measures (Recommendation ITU-T D.98) will represent the first truly international agreement taking steps towards lowering roaming costs.

Full press release

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