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Home : ITU-D : Regulatory and Market Environment

Dakar, Senegal  -  2-4 June 2004


13 West Africa Countries met in Dakar on the 2nd June 2004 with the main objective to launch the West Africa Common Market and Capacity Building in Regulation projects. These two projects are sub projects of a five component main project financed on a cost share basis by the European Commission and the International Telecommunication Union.
Honorable Joseph Ndong Minister of Posts and Telecommunications of Senegal officially opened the meeting.
24 participants coming from 13 Western Africa Countries participated in the meeting in the quality of the project beneficiaries. ECOWAS, UEMOA, the EU and WATRA actively participated in the meeting as beneficiaries of the project as well.
The launching of the project was preceded by a one-day stakeholders meeting held on 1 June 2004 in Dakar. Representatives from ECOWAS, WATRA, UEMOA, the EU, and ITU attended this meeting.
After an overview of the project, the participants analysed the main outputs and deliverables as well as the implementation methodologies for both sub projects.
The meeting confirmed the priorities of the project as they result from the conclusions of previous studies in particular from ECOWAS and UEMOA for market harmonization and regulatory framework and endorses the methodology proposed.
For the Capacity Building component a provisional priority list of the main training areas was identified and the methodology for its implementation approved as indicated in Annex I.
The meeting identifies the following deliverables as possible results of data processing:

  1. Collect data with a view to:

  • Calculating benchmarks on interconnection tariffs, taxes and rates (including on incoming traffic);

  • Maintaining a demand/price elasticity study base;

  • Following the development of the national and international ordinary revenue plans of telecommunication/ICT services with regard to ambient economic conditions;

  • Capacity of various ICT network infrastructure;

  • The waiting list;

  • Telecom investment as part of Gross Fixed Capital formation;

  • Telecom revenue as part of Gross Domestic Product.

  2. Furnish to operators:

     a. Benchmarks relative to telecommunication/ICT services from different sources combining the following factors: local, sub-regional, regional, global, wire line teledensity, wireless access density, Atlas GDP, etc.;

     b. A tool to automatically give them various trends, ratios and forecasts of their own services;

     c. A tool to calculate weighted average values that can be shared with other stakeholders;

     d. A tool to proceed with clientele segmentation with regard to consumption1;

     e. Information on national and international markets;

     f. Monthly report generated automatically.

1 ECOWAS countries may limit number of customer segments to two.


  3. Furnish to National Regulatory Authorities:
  •  A tool to consolidate national data on each service;

  • Weighted average tariffs, taxes and rate at country level;

  • A tool to analyze national markets trends and ratios (Global trend, competitors trends, comparison with countries, sub-regions, regions);

  • A tool to calculate competition market shares and evaluate repartition of market power;

  • A tool to assess the implementation of universal service policies;

  • A tool to verify Price Caps;

  • A tool to evaluate operator revenues.

Information available to the public should be usable for benchmarking, but for data not available to the public only weighted averages should be used for benchmarking.
Comments made on the raw data for benchmarking are currently taken into consideration. A revised list of indicators will be sent to all participants in French and English
As part of the WATRA initiative to provide a database for benchmarking at the regional level and the subsequent support being provided by the ITU, WATRA further requests the following:
  1. Technical assistance to the countries to help develop national database that will feed the regional database. This can be done through workshops etc.
  2. Develop interfaces to ensure effective interaction with respect to:

     a.   Collection; and

     b.   Retrieval of information.

The participants expressed their satisfaction for the work accomplished before, during, and after the meeting that gathered them in Dakar during four days, 1-4 June.
The participants took the opportunity to express their thanks to the Government of Senegal, ITU and the European Commission for all the facilities offered leading to the success of the meeting.

Dakar, 2nd June 2004


Annex 1


The participants to the West Africa ICT Market Harmonization project agreed upon the following with regard to the sub-project on Regulatory capacity building.


Priority listing of identified needs on training areas

No. Training areas
a. Cost modeling (including application of cost modeling)
b. Universal access policies
c. Competition management and economic analysis of the telecommunication market
d. Telecommunication network engineering
e. Telecommunication regulation
f. Effective regulation (organization and procedures
g. Management Information System
h. Pricing frequency spectrum
i. Policies and strategies formulation
j. Financial and technical auditing
k. Human resources development (Organization and structure of NRAs)
l. Scarce resources management
m. Consumer Protection


a)      Identify training centres and programs

b)      Establishment of centres of expertise

c)      Training of trainers

d)      Exchange of Experts

e)      General training (targeting all regulatory bodies)

f)       Thematic training (targeting experts)

g)      Case studies and best practices in regulation

h)      Direct assistance to the countries

i)       Face to face training

j)       E-learning

k)      Preparation and distribution of training materials


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