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 Friday, September 19, 2014


“Telstra is providing more options for people with disabilities to access communication services, with three new initiatives launching today including a new portal on Telstra.com that allows customers to identify which mobile device in the Telstra range will best suit their particular needs.

Speaking today at the ACCAN ‘Connecting Today’s Consumer Conference in Sydney, Group Managing Director Telstra Consumer, Karsten Wildberger said the new portal was designed to help everyone, but particularly older Australians and people with disability, to easily find the features that may make it easier for them to connect.

´We want all our customers to have a brilliant experience with us, and helping them find the devices and apps that best meet their needs is fundamental to that,´ said Mr Wildberger.

Based on the Mobile Manufactures Forum (MMF) Global Accessibility Reporting Initiative, the new portal lets users search for features that may assist specific disabilities such as speech, vision, cognitive and dexterity impairment. Examples include:

- Adjustable vibrating alerts that can help people who are deaf,
- Gesture navigation that can help people with dexterity disabilities navigate around their phone, and
- Voice output of caller ID for people who are blind or low vision.
Telstra is the first carrier globally to provide customers with direct access to this important information.

This function will make the purchase decision and access to mobile phones easier for our customers, especially for seniors and the more than four million Australians who have disabilities.

´It is exciting to announce this new initiative at the annual ACCAN conference, as the idea to develop this site was born at the ACCAN-Telstra conference held in August 2013´, Mr Wildberger said.

´In addition to announcing the new portal, we can also confirm we have removed the use of CAPTCHAs from our website and added open captions to 14 popular BigPond movie titles. We plan to increase the number of titles with open captions over time, until the technical capacity that will enable closed captions to be offered across all platforms is completed.´

Telstra’s purpose to create a brilliant connected future for everyone includes breaking down the barriers that make it a challenge for some members of the community to enjoy the benefits of modern mobile communications.

Telstra has a strong commitment to improving access to communications for customers with disability and has a three-year Disability Action Plan to continue to improve our activities and drive new initiatives in this space. This is our sixth three-year Disability Action Plan.”

(Source: GAATES)

Friday, September 19, 2014 9:38:13 PM (W. Europe Standard Time, UTC+01:00)  #     | 
 Wednesday, July 09, 2014

Introducing ICT innovations in the elderly care not only contributes to a better life for seniors, but also saves costs on social and healthcare systems. Institute for Prospective Technological Studies (IPTS, Joint Research Centre, European Commission) presented the preliminary findings of two case studies of ICT in long-term care from Scotland (UK) and the Limousine Region (France) at the Social Innovation Conference in Brussels in May 2014. The two cases studies are part of the ongoing project called “Long-term care strategies for independent living of elderly people (ICT-AGE)”.

Scottish Telecare Development Programme
The programme addressed the need to reduce healthcare costs of elderly people aged 65+ in 2006-2011. By installing remote emergency systems in elderly homes, the programme achieved €91 million of cost savings and increased the quality of life, safety and independence of more than 43, 000 users. It helped to reduce hospital admissions and stay length, admissions to care homes, and, caring tasks, thereby reducing stress for informal carers and increasing their ability to retain paid employment.

Home Automation and Advanced Telecare
The project in the Limousine region (Creuze, Corrèze and Haute Vienne Departments) in France began in 2010 and focused on preventing falls. Falls are a  major public health problem, costing an estimated €2 billion each year. Sensors, light paths, and alarm systems connected to a Telecare centre aimed to reduce the number of falls, and resulted in reduced hospital admissions, depression of the elderly, and their overall need for care. This programme saved the Corrèze Department an estimated €6.300-7.300 per person a year.

Key Success Factors
Public funding is necessary to support such business models. Nonetheless, other funding sources (user) also contribute to the sustainability of the business model. In addition, political engagement and local stakeholders’ involvement, extensive training to all involved actors and mainstreaming strategies prove to be crucial as well. It is important to run awareness campaigns and promote such projects to drive the development, deployment and adoption of ICT-based services and to inform societies about future solutions in elderly care.

Project website:ICT-AGE

(Source: Careplus)

Wednesday, July 09, 2014 3:34:57 PM (W. Europe Standard Time, UTC+01:00)  #     | 
Japan’s Government will connect all hospitals, clinics and pharmacies nationwide as part of broader plans to address Japan’s ageing population problem, the Ministry of Internal Affairs and Communications has told FutureGov.

Yasushi Yoshida, Director General for ICT Strategic Policy Planning at the Ministry, told FutureGov that the government wants to increase the adoption of electronic health records by small and medium-sized hospitals. “Many big hospitals have already introduced electronic health record systems. But it’s not easy for medium to small hospitals to introduce this because of the expenditure involved”, he said.

The government is encouraging these hospitals to use a cloud technology to minimize costs: “We are recommending to medium to small hospitals to use more efficient systems using cloud, since the cost is lower”, he said.

Japan’s government faces the challenge of providing healthcare for a “super-ageing society” and the government is looking at how ICT can be used to collect and analyze healthcare Big Data to address the issue. The government has plans for a longer-term project to improve data collection and analysis by building a nationwide network connecting all hospitals, clinics, pharmacies and nursing centres.

Yoshida explained the current situation: hospitals are connected to a cluster of clinics around them, and there are 150 such clusters across the country. However, these clusters are not connected with each other and information flows only one way from the hospital to the clinics.

“In the future, we would like to connect all hospitals nationwide, including connecting the hospital-clinic clusters with each other”, Yoshida said. “We would like more hospitals and clinics to participate in the network. Information should flow both ways”, he added. The government also plans to include pharmacies and nursing centres in the network, as they are currently excluded from the clusters.

Although there is no official target for the completion of the network, Yoshida hopes to see it completed in the next five years, though he acknowledges that this will be a difficult goal to accomplish in this time frame.

(Source: FutureGov)

Wednesday, July 09, 2014 2:03:14 PM (W. Europe Standard Time, UTC+01:00)  #     | 
 Thursday, June 19, 2014
Over 130 international delegates gathered in Singapore on 16 June 2014 to discuss innovative solutions for an ageing society in the new era of ICT-enabled growth and to create opportunities for people with disabilities to capitalise on the digital wave.

Jointly organised by the Infocomm Development Authority of Singapore (IDA), Singapore e-Government Leadership Centre (eGL) and Institute of System Science (ISS) at the National University of Singapore (NUS), the workshop delved into ways to make ICT more accessible to the aged and people with special needs in order to enable them to participate in the digital economy.

Supported by the Asia-Pacific Economic Cooperation (APEC), Waseda University and International Academy of CIOs (IAC), the event included government officials, academia, NGOs, VWOs and industry players from 24 economies.

"Governments today face higher expectations from citizens who use their best online transaction experiences from around the world, including that with the private sector as a yardstick for the quality of government digital services. Hence, it is no longer sufficient for Government to just provide and upkeep services online, but to innovate, and keep on innovating to raise the bar of public service and to enhance the service experience of citizens when they interact with the government", said Mr Amos Tan, Director, Strategy and Innovation Division (SID), IDA.

Consensus drawn at the workshop included the need for international cooperation and broad-based steps to be developed now, in particular the acceleration of innovation, design of secure and resilient environments, building strategic ICT capabilities, aligning policies with user-driven needs, promoting scalable solutions, harnessing data analytics for citizen participation, recognising the need for increased cross-cutting research and raising social awareness about ageing and disabilities.

"Learning from international best practices and the implementation of comprehensive strategies is a good start to address the needs of the elderly and people with disability in Singapore. We will continue to promote research and innovation of services in sectors such as healthcare, finance, training, transportation, community development, housing and e-government so as to provide an environment for the ageing and disabled folks with capabilities, opportunities, responsibilities and resources to maintain active participation and social inclusion. In addition, we advocate the use of design thinking to achieve good design to enable products, services or ICT for the elderly and people with disability", said Mr Lim Swee Cheang, Director of ISS.

The workshop concluded that to meet the challenges of the 21st century and to mitigate the social and economic impacts of people with special needs, economies must embrace the culture of innovation and enhance collaboration among governments, businesses and citizens. This includes social and organisational innovation, as well as the unlocking of information technologies through increased research and innovative new models.

(Source: IDA)

Thursday, June 19, 2014 8:12:17 PM (W. Europe Standard Time, UTC+01:00)  #     |