The United Nations E-Government Survey presents a systematic assessment of the use of ICT to transform and reform the public sector by enhancing efficiency, effectiveness, transparency, accountability, access to public services and citizen participation in 193 Countries.
We are pleased to inform that the Government of Costa Rica (Digital Government Secretariat), in partnership with the National University of Costa Rica, has kindly provided the translation of the United Nations E-Government Survey to all Spanish- speaking countries.
The E-Government Survey has been adopted by United Nations Member States and economists as a useful tool to benchmark e-government development. The Survey is also a tool to guide policies and strategies on how Member States can improve overall public service delivery and bridge the digital divide.
Progress in online service delivery continues in most countries around the world. Among the e-government leaders, innovative technology solutions have gained special recognition as the means to revitalize lagging economic and social sectors. One of the key findings that emerges from the 2012 Survey is that while it is important to continue with service delivery, governments must increasingly rethink their e-government approach by placing greater emphasis on institutional linkages among government structures in a bid to create synergy for inclusive sustainable development.
The Spanish edition may be accessed and downloaded directly from the United Nations Public Administration Network (UNPAN) at: http://workspace.unpan.org/sites/Internet/Documents/EGovSurvey2012_Spanish.pdf.