International Telecommunication Union   ITU
 
 
Site Map Contact us Print Version
 Thursday, January 17, 2013
Disabled people or callers who are under threat and cannot speak will soon be able to call for emergency help with the new ‘SaveMe 999’ application, which will be launched by Malaysian’s Emergency Response Service (MERS 999) next week.

MERS 999 will officially introduce this latest update to its existing emergency response platform on December 18.

With SaveMe 999 app, users with disabilities will be able to send an accurate location or text a complete address of the location, choose relevant agency, select incident or text complete incident (threaten, kidnap, murder, robbery, rape or fight), then the information will be sent to the MERS 999 response centre and the officers would start the dispatching procedure to the relevant emergency agencies.

Emergency callers and location of incident can be tracked accurately with Automatic Number Identification (ANI), and Automatic Location Identification (ALI) on the smartphones.

The SaveMe 999 application will be available for download on Android and iOS enabled smartphones and devices.

MERS 999 is an initiative by the Malaysian Government for computerized emergency call taking and dispatching. Under its single platform and a single emergency number, the country’s five emergency service providers (the Police, Fire and Rescue Department, Ambulances/Hospitals, Civil Defense and Maritime Enforcement) share information and consolidate and integrate emergency response resources. The MERS 999’s response centres nationwide are operated by Telekom Malaysia.

Malaysia has up to 283,204 registered disabled people out of total population of 28 million.

(Source: FutureGov)