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Reaching the global market with PEOPLink  


Introduction

PEOPLink, a non-profit organization formed in 1995, employs a grassroots strategy to help artisans in over 22 less developed countries use the Internet to reach world markets.  Working at the local community level, PEOPLink has opened doors for many aspiring artists the world over by providing them with access to a variety of modern technologies, including digital imaging and Internet technologies.  With the goal of empowering artisans in the developing world through e-commerce, and a commitment to narrowing the digital divide by offering self-sustaining techniques for reaching world markets, PEOPLink fosters the linking of cultures in the ever-evolving global society.  With a growing network of trading partners throughout the world, most of which are women, PEOPLink gives artisans access to virtually every global market.

Success Stories

While there are a variety of examples that demonstrate the effectiveness of the PEOPLink’s e-commerce strategy, there are a couple of ongoing programs that illustrate how the organization brings producers and potential buyers together via the Internet.  These two projects highlight how PEOPLink establishes links at the community level to help them express the unique features of their culture through handicrafts, while helping small businesses gain access to the global economy.   

·     In Kathmandu, Nepal, PEOPLink worked with Mahaguthi Crafts, the country’s oldest artisan-focused NGO, to increase their international exposure and grow their business.  Partnering with Mahaguthi in 1998, PEOPLink helped the NGO’s some 2000 low-income artists improve their product design, while introducing them to modern marketing techniques.  Not only did PEOPLink’s efforts help the aspiring artists gain international recognition, but also through the use of new technologies Mahaguthi’s annual sales grew from eight to 10 per cent between 1995-1997 to over 40 per cent by 2000.  By 2001, sales of Mahaguthi’s products reached USD 450,000, up from USD 125,000 in 1995.  With PEOPLink’s help Mahaguthi also expedited communications, transaction and distribution processes, while significantly improving administrative and production functions.  

·     A similar success story took place in New Delhi, India.  PEOPLink partnered with Tara Projects, which has been working with local artisans on a variety of alternative production and marketing techniques since the 1970s, to help modernize its operations.  After providing training to non-profit organizations in 1998, PEOPLink helped Tara Projects create a website and introduced local craftsmen/women to digital imaging.  Tara Projects quickly embraced the Internet and e-commerce, resulting in a 20 percent increase in sales, which lead to over USD 1 million per year.  Tara Projects attributes approximately 10 per cent of that increase directly to the website.  With PEOPLink’s help the company was also able to significantly reduce overall marketing and production costs, allowing them to reach new markets more rapidly.  

The CatGen application

PEOPLink has also created an innovative software-based e-commerce platform to help underprivileged artisans overcome the technology and social limitations of international trade. CatGen allows artisans to create their own catalogs independent of technical expertise.  The cataloging software tool offers users an opportunity to reduce transaction costs by cutting out the middlemen that stifle their ability to profitably market their goods in both the real and virtual world markets.  CatGen also offers hosting and product management services to users.  The software is available for free download here. 

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