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 Wednesday, November 16, 2011

Tigo Ghana has reduced its on-net and off-net call rates even further ahead of Glo mobile’s launch in Ghana on 17 November 2011. According to reports, Tigo Ghana is offering customers new call rates of US$ 0.02 per minute for on-net calls and $ 0.058 per minute for off-net calls. As per sources, Carlos Caceres, CEO, Tigo Ghana has said that the new rates will replace all other promotional call rates on Tigo. He added that the many call tariff plans and promotions in the telecom market are very complex for the average phone user to understand and they make it difficult for customers to know how much they are spending.

Mr. Caceres also said that for those who were on more than one network, the several tariff plans becomes even more confusing because it is difficult to monitor the different charges for different locations at any point in time. He said the new rates Tigo had announced were straight forward and they remain unchanged for 24 hours every day, no matter the location or time of day, so customers do not have to get confused about different charges at different times of the day. The CEO has also hinted that Tigo may also be reviewing their data packages to better suit the customers’ needs.

Source: Wireless Federation