TDAG Working Group on Human Resources Development (WGHRD)
The Working Group on Human Resources Development (WGHRD) was established through Resolution 40 of the WTDC-06 (Doha, 2006) to establish a
competent Working Group on Human Resources Development (WGHRD).
To enhance the human resources activities of BDT staff
through the provision of advice and support from Human Resources Experts in
the member countries.
The Terms of
Reference of this Working Group are:
To review and assess the current activities of the BDT in the field of HR
To assist the BDT/HCB Unit in designing an integrated framework for HRD
activities to be implemented during the period 2007-2010.
To contribute to the development of a global portfolio of training programmes that addresses the need of the different regions and Member
To organize activities when needed at international, regional and
national levels. These activities may take the form of symposia, working
groups or workshops, or direct assistance (sharing of experience) and
facilitation of HRD project implementation in specific areas.
To assist BDT/HCB in continuing to post training materials, case studies,
guidelines and models, where appropriate, on the web-site (http://www.itu.int/itu-d/hrd)
for use by the ITU membership.
To assist in organizing a five-day symposium for all ITU-D members as
well as the annual/bi-annual regional HR Managers meetings.
To issue an annual report to TDAG including proposed recommendations on
future actions that may need to be taken and identifying the current and
future needs to be addressed by various Human Resources Development
projects, including the GTU/GTTI, other projects and similar initiatives, as
well as current and future Centers of Excellence.
The International Telecommunication Union (ITU), in its continued support of
developing capacity building in the African Continent, sponsored the Human
Resources Benchmarking study for telecommunications organizations in
English-speaking Countries in Africa.
The study was supervised by the ITU regional human resources officer based in
Harare and supported by the ITU human resources office in Geneva. The
coordinator of the study was Edward Mallango, a former Director of the African
Advanced Level Telecommunications Institute (AFRALTI) and ex-Director of
Employee and Organizational Services in Tanzania Telecommunication Company
It is worthy to note that the questionnaires were completed by high-level staff,
85.7 per cent of
whom were heads of human resources (HR) in their organizations.
Survey of HRD/HRM Current and Future Needs and Priorities in a Converged,
Competitive Telecommunication/ ICT Environment.
of the survey
- To define HRD/HRM current and future needs and
priorities in a converged, competitive telecommunication/ICT environment.
- To assess the readiness of the HR function to meet the current and future
resources challenges of the information society.
- To develop recommendations on how the Telecommunication Development Bureau (BDT)
of the International Telecommunication Union (ITU), and in particular the Human
Capacity Building Division (HCB), can assist countries to bridge any readiness
gaps existing within their HR function.