This publication, which is the
first output of the ITU-D Study Group 2 Question 22/2, is meant to
facilitate the implementation of the Common Alerting Protocol (CAP)
standard for public alerting and hazard notification in disasters and
emergency situations. CAP addresses the long-standing need to coordinate
the information content across all of the mechanisms used for warnings
and alerts. The publication contributes to the rest of the work being
undertaken as part of the Doha Action Plan implementation.
here to download a free copy in English, French, Spanish, Arabic,
Chinese and Russian.
publication presents, for the first time under one cover, the work being
done by ITU's three Sectors (Radiocommunication, Standardization and
Telecommunication Development) in the field of emergency
telecommunications (or disaster communications). The release of this
compendium is timely since disasters are striking with increased
frequency and magnitude, resulting in unprecedented loss of human life,
not to mention economic disruption and damage.
Best Practice on Emergency
Practice on Emergency Telecommunications is a publication by the
Telecommunication Development Bureau that seeks to share information
among ITU Member States on preparing and responding to emergencies
through telecommunications/ICT. Lessons have been drawn from a number of
countries that generously provided information collected through
responses to a distributed questionnaire. Following the analysis of
practices by participating countries, a model national emergency
telecommunications plan has been developed for use by other countries.
The contents of this publication will also prove useful to all
humanitarian specialists, private sector, scholars, and civil society as
telecommunications/ICT is a tool that should be accessible and useful to
all especially in times of crisis or disasters.
It is not the intention of this publication to develop a template or
form for every country to follow. The aim has been to showcase good
processes, and planning practiced by other countries leaving room for
innovation and creativity based on flexibility on the part of the user.
This Handbook on Emergency Telecommunications is written to
serve as a close companion to those involved in the work of
providing as well as using telecommunications for disaster
mitigation and relief. While this handbook is meant to be
simple, it is comprehensive, compact and contains useful factual
information that is concise and organized for easy access
especially by practitioners.
French version -
Table of contents
Part I (Chapter 1)
publication permits the reader to evaluate, plan and conduct
communications under the extraordinary conditions that accompany
both, natural and man made disasters. It is designed to provide an
overview of the field of Disaster Communications by describing the
various services and networks in telecommunications while, at the
same time providing a framework for analysis of strengths and