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 Monday, 07 November 2005

For the upcoming Global Symposium for Regulators (GSR) to be held in Hammamet, Tunisia, 14-15 November 2005, just before the second phase of the World Summit on the Information Society (WSIS), the ITU has released a paper by Tracy Cohen, Olli Mattila and Russel Southwood, entitled VoIP and Regulation, which will be presented at the GSR:

Voice over Internet Protocol (VoIP) is generally viewed as a “disruptive technology”. All the current market indications show that IP networks and services like Voice over Internet Protocol (VoIP) will replace traditional PSTN networks and services. ITU estimates that by 2008, at least 50 percent of international minutes will be carried on IP networks and that many carriers will have all-IP networks. Recent trends are certainly headed in this direction. For example, in the United States, residential VoIP subscriber numbers have increased from 150,000 at the end of 2003 to over 2 million in March 2005. It is predicted that subscribers in the US will exceed 4.1 million by 2006, generating over USD 1 billion in gross revenues for the year. In March 2005, the Chilean broadband operator VTR launched the first telecommunication network for residential services based on IP technology. The operator expects to expand its platform and reach 2 million customers in five years. There are approximately 35,000 residential telephones that use IP technology in Chile, either through Chilean operators or through Vonage...

This paper examines how VoIP services will affect future regulation. Due to the starkly contrasting global perceptions of VoIP however, it is difficult to present a unified approach to regulatory treatment of VoIP and this paper aims to reflect regulatory experiences from a wide range of countries that are grappling with the transition to VoIP. The three sections of this paper are structured to answer both the broad and specific questions raised by VoIP services, including the overall approach to regulating VoIP as a mainstream service; how VoIP has changed voice business models and the various ways of classifying the services it has created; and finally, other related issues frequently raised in connection with VoIP, such as quality of service; network integrity; emergency calling, numbering, communication security and lawful interception.