E360 Insight, LLC filed a complaint against Comcast Corporation on 15 January 2008 accusing the latter of unfairly blocking e360’s e-mail from reaching subscribers. According to e360, in one typical instance, e360 received an error message stating that it’s e-mail was blocked from reaching subscribers because Comcast’s filters determined that e-mail from e360’s servers had been "sent in patterns which are characteristic of spam." According to Direct magazine's report, "the complaint claims that Comcast’s alleged interference with e360’s business relationships cost the firm $4.5 million a year from 2005 through 2007. The complaint also accuses Comcast of sending e360 bogus bounce information, causing the marketer to remove e-mail addresses from its file that were still active. The suit claims the false bounce information cost it almost $2.5 million." E360 asks for more than $12 million in compensatory damages and $9 million in punitive damages from the accused.

Read the full complaint here.