OECD Scoping Study for the Measurement of Trust in the Online Environment:
Creating an online environment which builds on trust
among users of ICT networks is an increasing priority for business,
industry and governments and has been on the OECD agenda since the late
1990s. The aim of this report is to undertake a review of the data
available from official, semi-official and private sources which can
assist in informing developments and progress in this area. There is a
need to be able to use relevant data to assess the effectiveness of
public and private initiatives aimed at building trust among users.