ITU-T Study Group 2’s February meeting saw work continue on harmonizing numbering resources for child helplines. Study Group 2 is looking at the issue following a request from Child Helpline International (CHI). CHI is a global network of telephone helplines and outreach services for children and young people.
Specifically Study Group 2 is looking at the logistics of providing a global number. It previously conducted a survey which discovered that a wide range of numbers are in use globally and that there is support in many countries for studying a more harmonized solution. A review process will be an initial assessment of all of the various options for introducing childrens’ helplines. The fundamental question is whether a single number can be deployed worldwide. Other issues include how regulators will handle migration from existing services and who pays for the services.
See the Study Group 2 website and ITU-T Newslog for further information.