Sixty-eight percent of service providers say outbound spam costs them up to $100,000 per year, according to a new research study by industry analyst firm Osterman Research and Commtouch. Some key findings from the research include:
- 68 percent of service providers say outbound spam costs them up to $100,000 per year; 4 percent said it is costing them more than $250,000 per year. Costs due to outbound spam include such things as IT helpdesk and anti-abuse team time.
- Almost 40 percent of respondents have had their IP addresses listed on Real Time Blackhole Lists (RBLs) in the past 12 months alone. RBLs are published lists of the addresses of computers or networks known to be sending out spam. A service provider may be blacklisted as a result of outbound spam, and thus have its customers legitimate email blocked by other service providers.
- Nearly 70 percent of service providers are in the process of evaluating solutions for their outbound spam problem. 50 percent expect to deploy a solution within the next 12 months.
(Source: Security Matters)