The German government is planning to establish a botnet cleanup helpline for computer users affected by malware infection. ISPs are teaming up with the German Federal Office for Information Security (BSI) to set up an operation geared towards cleansing consumer systems from botnet infestation. ISPs will track down infected machines, before directing users towards a website offering advice and an associated call centre, staffed by around 40.
The project, due to start in 2010, was announced on Tuesday at the German IT summit in Stuttgart. Malware in general, and botnets in particular, are a Windows ecosystem problem. Some bloggers have taken exception to the German plan, and have described it as a state funded subsidy to Microsoft, arguing that the money would be better spent offering advice on how to switch to less virus-infected systems.
(Source: The Register)