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Last Updated: 25.07.2012
ITU IDA Executive Training Programme:
“Enabling Frameworks for ICT Development – The Singapore Experience”

The International Telecommunication Union (ITU) and the Info-Communications Development Authority (IDA) of Singapore are jointly organizing the ITU IDA Executive Training Programme: “Enabling Frameworks for ICT Development – The Singapore Experience”, which will take place in Singapore, 3-7 September 2012.

This Programme, which is organized by the Info-Communications Development Authority (IDA) of Singapore in cooperation with the International Telecommunication Union (ITU), is addressed to senior officials from Telecommunication/ICT Ministries and Regulatory Bodies dealing with policy and regulatory planning and implementation. The training aims to provide an overview of telecommunication/ICT regulatory framework and practices mainly in Singapore.

Please note that fees will be charged by IDA for this training, which should be made and borne by participants/organizations themselves together with the travelling and accommodation arrangements. For details regarding fees, programme and registration, please click.

In accordance with ITU policy and the agreement between ITU and IDA, training fees will be waived and partial fellowships covering daily allowance will be granted to Least Developed Countries (LDCs) and eligible low income developing countries of the Asia-Pacific region within the available resources in case of ITU fellows, of which number will be limited to around 13 for eligible countries on a first-come first-served base. Please find attached the ITU Fellowship Form which must be received NOT LATER THAN 10 August 2012. Fellowships received after this date will not be considered.

For questions or additional information regarding the program, please contact Mr Justin Lee ( or Mr Ashish Narayan (


Monday 3 September 2012 (DAY 1)
- Policy and Regulations -

08:15 Buses pick up at Park Avenue
08:30-09:00 Registration  
09:00-09:05 Welcome  
  Opening Session  
  • Welcome Remarks
Mr. Leong Keng Thai, Deputy Chief Executive Officer and Director General (Telecoms & Post), IDA
  • Welcome Remarks
09:35-10:00 Group Photo & Coffee break sponsored by MICT Thailand
10:00-10:30 Programme Overview
Presenter: Mr. Justine Lee, Senior Manager, International, IDA
  • Course outline
  • Introduction to key personnel
  • Self-introduction of course participants
10:30-11:30 Introduction to IDA and Singapore’s Telecommunications Landscape
Presenter: Ms. Aileen Chia, Deputy Director-General (Telecoms & Post), IDA
11:30-12:30 Telecommunications Policy Formulation & Regulatory Principles
Presenter: Ms. Koh Li-Na, Deputy Director, Infocomm Policy (IP), IDA
  • History of Telecoms Development and Liberalization in Singapore
  • Factors to consider when making policies
  • Why regulate?
  • Regulatory Principles
  • Regulatory Processes
  • Singapore's model and regulatory and legislative instruments
12:30-14:00 Lunch break
14:00-15:30 Competition Management Framework
Presenter: Mr. Ong Tong San, Director, Competition Market Access (CMA), IDA
  • Introduction to Competition Concepts
  • Telecoms Competition Code: An overview
  • Singapore's Experience in formulating/implementing the Telecoms Competition Code
  • Learning Points and Challenges in Managing Competition
15:30-15:45 Coffee break
15:45-17:00 Consumer Protection Framework
Presenter: Mr. Yeo Tiong Yeo, Deputy Director, Competition Market Access (CMA), IDA
  • Introduction to Consumer Protection
  • Why protect?
17:00-17:30 International Policy & Regulatory Trends
  • International telecom/ICT trends
  • Policy & Regulatory practices in broadband environment
17:30-17:45 Review and Feedback on Day 1
17:45 Buses depart for Park Avenue Hotel

Tuesday 4 September 2012 (DAY 2)
- Licensing, Enforcement and Interconnection -

08:15 Buses pick up at Park Avenue
09:00-10:30 Licensing Framework
  • Licensing Regime: Transitioning from monopoly to multi-player environment
  • Singapore’s Licensing Framework:
              - Facilities Based Operators (FBO) Licence
              - Service Based Operators (SBO) Individual Licence; and
              - SBO Class Licences
  • Licensing Procedures
  • Case Study
10:30-11:00 Coffee break
11:00-12:30 Enforcement & Resolution Processes
  • Enforcement of Acts and Regulations
  • Investigation Procedures
  • Enforcement powers and actions
  • Case Study
12:30-14:00 Lunch break
14:00-15:30 Reference Interconnection Offer – The Singapore Experience
Presenter: Mr. Liau Chie Kiong, Assistant Director, Interconnect (INTC), IDA
  • Interconnection
  • Interconnection with Dominant Licensee
  • Reference Interconnection Offer
  • Dispute Resolution Framework
15:30-16:00 Coffee break
16:00-16:45 CASE STUDY: Building A Regulatory Cost Model For The Singapore Telecoms Market
Presenter: Mr. Liau Chie Kiong, Assistant Director, Interconnect (INTC), IDA
16:45-17:30 CASE STUDY: Infrastructure Sharing
Presenter: Mr. Jimmy Tan, Senior Manager, Interconnect (INTC), IDA
17:30-17:45 Review and Feedback on Day 2
17:45 Buses depart for Park Avenue Hotel

Wednesday 5 September 2012 (DAY 3)
- Resource Management -

08:15 Buses pick up at Park Avenue
09:00-11:00 Resource Management – Spectrum Management in Singapore
  • Managing Spectrum – Old Paradigm and Competitive Environment
  • Spectrum Management Process
  • Spectrum Pricing
  • Cross-border Co-ordination and Radio Monitoring
  • CASE STUDY – UWB Technology and Wireless Broadband Access via 3.5 GHz Band
11:00-11:30 Coffee break
11:30-12:30 Case Study: Spectrum Auction
12:30-14:00 Lunch break
14:00-15:30 Resource Management – Number Management in Singapore
Presenter: Mr. Ian Teo, Manager, Resource Management & Standards (RMS)
15:45 Buses depart for Spectrum Monitoring Centre
16:00-17:30 SITE VISIT: Spectrum Monitoring Centre, Tele Tech Park
Presenter: Resource Management & Standards (RMS)
17:30 Buses depart for Dinner Venue
18:00-19:00 Dinner
19:15 Buses depart for Social programme
19:30-22:30 Social Programme
12:30 Buses depart for Hotel

Thursday 6 September 2012 (DAY 4)

08:15 Buses pick up at Park Avenue
09:00-10:00 Overview of Next Generation Nationwide Broadband Network (NGNBN) in Singapore
Presenter: Mr. Philip Heah, Senior Director, Next Generation Infrastructure, IDA
10:00-10:30 Regulatory Framework for NGNBN
Presenter: Ms. Koh Li-Na, Deputy Director, Infocomm Policy (IP), IDA
11:00-11:30 Coffee break
11:30-12:00 Convergence and New Infocomm Developments
Presenter: Ms. Koh Li-Na, Deputy Director, Infocomm Policy (IP), IDA
12:00-13:00 Broadcast Regulations
Presenter: MDA
13:00-14:00 Lunch break
14:00-15:00 Experience Sharing by Operator (Starhub)
15:15 Buses depart for SingTel
16:00-17:30 Experience Sharing by Operator (Singapore Telecommunications Ltd)
17:45 Buses depart for Hotel

Friday 67September 2012 (DAY 5)

08:15 Buses pick up at Park Avenue
09:00-10:30 Visit to iExperience Center
  Sharing by OpenNet/Nucleus Connect
10:30-11:00 Coffee break
11:00 Buses depart for Lunch Location
11:15-12:15 Telecom and Regulatory Clinic
12:15-12:30 Programme Closing & Presentation of Certificates
12:30-14:00 FAREWELL LUNCH
Host: Ms Aileen Chia, Deputy Director General (Telecoms & Post), IDA
Venue: tbd
14:00 Buses depart for Hotel
At a Glance  

3-7 September 2012

Registration Deadline:
10 August 2012

Location: Infocomm Development Authority of Singapore, 10 Pasir Panjang Road #10-01, Mapletree Business City, Singapore 117438

Organised by: ITU & IDA

Contact: For detailed information, please contact

Mr. Ashish Narayan
ITU Regional Office for Asia and the Pacific

Mr. Justin Lee
Info-Communications Development Authority (IDA) of Singapore


Organised by:





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ITU IDA Executive Training Program